Politique d’expédition
We promise stable delivery times and offer various shipping options based on your location. Here’s a clear outline of our delivery services:
Delivery Options by Region
1. Europe (excluding Russia and Belarus):
- Standard Free Transportation: Approximately 40 days. No extra tariffs will be charged.
- Expedited Shipping Service: Available for an additional fee, with a delivery time of 3-7 days. The standard charge is usually 100 euros per Kigurumi mask. Note that this option may incur additional tariff payment notices, typically ranging from 50 to 100 euros.
2. United States:
- Standard Free Expedited Sea Shipping: Delivery time is approximately 30 days.
- Expedited Air Shippingz: Delivery time is about 20 days, depending on customs clearance speed. Be aware that this option may also be affected by Trump’s uncertain tariff policies.
3. Other North American Countries:
- Standard Sea Shipping: Delivery time ranges from 25 to 35 days.
4. Singapore and South Korea:
- Free Expedited Air Shipping: Delivery time is 7 days.
5. Japan:
- Self-Pickup/Express Delivery: Delivery time is 7 days.
6. Australia:
- Freight Services: Delivery time ranges from 30 to 45 days.
Additional Information
- All services are provided as door-to-door deliveries for your convenience.
Note: We are not responsible for any transportation delays caused by force majeure, political reasons, strikes, customs, and other reasons.