Animegao Kigurumi Mask Commission

We divide the entire standard production process into the following steps:

1. Order Placement: You start by placing an order and filling in the required dimensions and other information for customization.
2. Verification: After submitting the information, we will perform a verification. If the verification fails, we will contact you for a second confirmation to ensure the data is correct.
3. Modeling Process: Once the dimensions are confirmed, the modeling process will immediately begin. The modeling will also provide the Kigurumi mask dimension information to the artist for pupil design.
4. Pupil Design: Once the pupil design is completed, you will receive a progress update. You can provide modification suggestions until you are satisfied.
5. 3D Model Customization: After the pupil design, we will proceed with the customization of the 3D model. You will receive another progress update and can propose modifications until you are happy with the result. You also have the option to consult our artists for professional opinions to enhance the aesthetics.
6. 3D Printing: Once the 3D model is finalized, the 3D printing department will begin the printing and polishing process. You will receive updates on this stage.
7. Wig Selection: During the 3D printing process, you will be prompted to select wig options. We can help create several suitable options for you to choose from or allow you to create your own wig color scheme. The wig stylist will purchase the wig and send you physical photos for color confirmation once it arrives.
8. Kigu Mask Makeup: Our artists will send you updates on the Kigu mask makeup, and you can request modifications before confirming the makeup. Please note that there are limits on modifications due to the nature of the paint used.
9. Wig Styling: After the makeup is completed, the wig stylist will start styling the wig and will provide progress pictures. You may request modifications until you are satisfied. However, please be aware that reverse modifications cannot be made, as we use special glue to secure the wig style to prevent any issues during use.
10. Final Packaging and Shipping: Once all stages are complete, we will package and ship the goods. They will be handed over to the insurance company, which is responsible for ensuring safe transport to guarantee that your goods arrive safely.

Yes, you can let our professional artists make decisions on your behalf to relieve your stress. However, more involvement will make the final product more in line with your vision, and we are very willing to communicate with you more.

The customization time generally takes 45 days, as creating a great Kigurumi mask involves collaboration between multiple departments, repeated modifications, and patient waiting. This time is calculated from when you complete the deposit payment and submit the necessary data.

We promise stable delivery times and offer various shipping options based on your location. Here’s a clear outline of our delivery services:

Delivery Options by Region

1. Europe (excluding Russia and Belarus):
- Standard Free Land Transportation: Approximately 40 days. No extra tariffs will be charged.
- Expedited Shipping Service: Available for an additional fee, with a delivery time of 3-7 days. The standard charge is usually 100 euros per Kigurumi mask. Note that this option may incur additional tariff payment notices, typically ranging from 50 to 100 euros.

2. United States:
- Standard Free Expedited Sea Shipping: Delivery time is approximately 30 days.
- Expedited Air Shippingz: Delivery time is about 20 days, depending on customs clearance speed. Be aware that this option may also be affected by Trump’s uncertain tariff policies.

3. Other North American Countries:
- Standard Sea Shipping: Delivery time ranges from 25 to 35 days.

4. Singapore and South Korea:
- Free Expedited Air Shipping: Delivery time is 7 days.

5. Japan:
- Self-Pickup/Express Delivery: Delivery time is 7 days.

6. Australia:
- Freight Services: Delivery time ranges from 30 to 45 days.

Additional Information
- All services are provided as door-to-door deliveries for your convenience.

We entrust a professional logistics company to handle logistics transportation, packaging, etc., and purchase full insurance for each package. As of the last edit of this content (2025/7/8), we have not received any after-sales requests for lost or damaged logistics.

Our public promotional activities will be announced in the community, but whenever your friend is our customer, you can enjoy the loyal customer discount (your friend needs to contact us to inform us that you are allowed to use his loyal customer discount).

Yes, we provide agency production services, image building services, etc. You can browse our business cases.